This website is owned and run by Pembroke Castle. We recognise the importance of protecting the privacy of the users of our websites. Any personal data collected through this website will be treated as confidential in line with the principles of the Data Protection Act 1998. We will not supply your details to any third party organisations. 

The Data Protection Act

Under the Data Protection Act, we have a legal duty to protect any information we collect from you. We use leading technologies and encryption software to safeguard your data, and keep strict security standards to prevent any unauthorised access to it. 

Collection and Use of Personal Information

Pembroke Castle is the sole owner of the information collected on this website. We process personal data for the purposes of providing the service that you have signed up for. We will only collect the details which you provide through ticket purchase and signing up to our newsletter.

Ticket Purchase, Newsletter & Security

When you purchase tickets from this website or sign up to our newsletter, you lawfully enter into and form contracts. To purchase tickets or sign up for our services, you must be over eighteen years of age. You must ensure that the details provided by you upon purchase are true, correct and complete in all respects. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use. 

This information is stored securely on our database.

If you have purchased tickets or chosen to opt-in to receive future communications from Pembroke Castle, then your details will be held until such time as you choose to unsubscribe from the service. Users who no longer wish to receive our communications may opt-out by clicking unsubscribe option on any email communication received or the user may contact us to opt-out. 

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website. 

Third Party Intermediaries

We use an outside contractor to host our website. This company do not retain, share or use personally identifiable information for any secondary purposes. 

Notification of Changes

If we decide to change our privacy policy, we will place an updated version on this page. Regularly reviewing this page ensures you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

Contact Us

If users have any questions or suggestions regarding our privacy policy, please contact us.