There is no need to book in advance at present. Our visitor number levels enable us to accept on the day walk-up customers.
Most Covid-19 restrictions in Wales have now been lifted. There is now no need to book in advance or wear a mask indoors.
We have reduced the number of one-way systems we have in place, but kept a few in place where we think it will help out our visitors to get around safely.
No need to pre-book, just turn up and purchase tickets as you go in.
As most restrictions have now been lifted, we are no longer insisting that visitors pre-book. In fact to make things easier we have removed the ability to buy tickets online. Don't worry we will never run out of capacity at this time of the year.
When you do arrive at the castle you will just need to follow the signage to the admissions kiosk or the shop window and then pay using a card.
There will be no limit on how long you can stay with us, a visit will normally take between 2-3 hours.
Annual Pass Holders are no longer required to book in advance, you can simply turn up at any time with your passcard and present it to a member of staff at the entranceway. (Please note this is the Pembroke Castle Annual Pass only, we do not offer free entry to CADW, National Trust, or English Heritage members).
Don’t visit with symptoms
Most importantly, please don’t visit us if you have symptoms of coronavirus including a persistent new cough, temperature or sudden loss of taste or smell. If you are in a shielded group, are self-isolating or have been in contact with anyone with symptoms then you also must not visit to keep yourself and others safe.
Use cards, not cash
We would prefer not to be handling cash, so please be prepared to pay by card for entry tickets, in the Cafe and Gift Shop.
Please sanitise your hands
It is important that our visitors sanitise their hands regularly. It is very likely that you will need to hold onto handrail when accessing certain areas, and because of this we have installed many hand sanitising stations for you to use in areas where you are most likely to need to use the handrail.
What areas are closed?
Thankfully we are now able to open all areas of the castle. However, it is vitally important that our visitors continue to wear face coverings when going indoors.
Please also be aware that in some areas (such as climbing the staircase to the Great Keep, or descending into Wogan Cavern, we have no way of creating a one way system in these areas. It is highly likely that you will need to pass others in an enclosed space where 2m distancing is impossible.
Thank you so much for taking the time to read this information before you visit.